1. Introduction
Papermind ("Papermind," "we," "us," or "our") is operated by Bhyte Software Company. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and study platform at usepapermind.app and related services (collectively, the "Service").
2. Information we collect
We may collect the following types of information:
- Account information: name, email address, and authentication credentials when you sign up (including via Google OAuth).
- Study content: documents, notes, and other materials you upload to generate flashcards, quizzes, study guides, and related learning assets.
- Usage data: study sessions, progress metrics, feature interactions, and technical logs (IP address, browser type, device information) used to operate and improve the Service.
- Payment information: subscription and billing details are processed by our payment provider (Polar). We do not store full payment card numbers on our servers.
3. How we use your information
We use collected information to:
- Provide, maintain, and personalize the Service
- Process AI-generated study materials from your uploaded content
- Track learning progress and sync your account across devices
- Process subscriptions, send transactional emails, and provide customer support
- Monitor security, prevent abuse, and comply with legal obligations
- Analyze aggregated usage to improve product quality (where analytics are enabled)
4. AI and third-party services
To deliver core features, we use trusted infrastructure and AI providers (including Convex for data storage, authentication, and backend functions, and model providers for content generation). Your uploaded materials may be processed by these services solely to provide the functionality you request. We do not sell your study documents or personal data to third parties for their marketing purposes.
5. Data retention and security
We retain your information for as long as your account is active or as needed to provide the Service, comply with law, resolve disputes, and enforce our agreements. We implement reasonable administrative, technical, and organizational safeguards designed to protect your data. No method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Your rights and choices
Depending on your location, you may have rights to access, correct, delete, or export your personal data, or to object to certain processing. You may update account details in your dashboard settings (where available) or contact us to request account deletion. You can opt out of non-essential marketing emails via unsubscribe links where provided.
7. Children's privacy
The Service is not directed to children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us personal data, please contact us so we can delete it.
8. International users
If you access the Service from outside the United States, your information may be transferred to and processed in countries where our providers operate. By using the Service, you consent to such transfers subject to applicable law.
9. Changes to this policy
We may update this Privacy Policy from time to time. We will post the revised version on this page and update the "Last updated" date. Material changes may be communicated via email or in-app notice.
10. Contact us
Questions about this Privacy Policy? Email hello@usepapermind.app.